Contact and help from HAKSAM

Questions about a bag, delivery or return? Write to contact@haksam.com. We reply within 24 working hours.

Before ordering

Tell us which model interests you and the dimensions of your laptop, tablet or lunch box. We will help you choose.

Track an order

Include your order number and the email address used for your purchase. Your tracking number is emailed after dispatch.

Returns or faulty items

For returns, see our refund policy and withdrawal form. For faults, attach photographs to your message. Never send payment card details.

Delivery and returns · Discover the bags

Thank you, from the bottom of my heart.

You place a double trust in us: buying our bags, and sharing your photos with them, at the office, on a night out, everywhere you take them. That trust carries weight. It drives my team and me to keep imagining bags designed to solve the small problems of everyday life, without compromising on the leather or on the details. Thank you for helping this house grow.

Sandra, founder of HAKSAM

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Contact and help from HAKSAM

Before ordering

Track an order

Returns or faulty items

Thank you, from the bottom of my heart.

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Contact and help from HAKSAM

Before ordering

Track an order

Returns or faulty items

Thank you, from the bottom of my heart.